> All organizations - tech companies, social clubs, governments - have both a legible and an illegible side. The legible side is important, past a certain size. It lets the organization do things that would otherwise be impossible: long-term planning, coordination with other very large organizations, and so on. But the illegible side is just as important. It allows for high-efficiency work, offers a release valve for processes that don’t fit the current circumstances, and fills the natural human desire for gossip and soft consensus. > Large organizations did genuinely think that more legibility would necessarily increase efficiency. But even when it became clear that that was false, _those organizations continued pushing for legibility anyway_, because the other advantages were too powerful. -- https://www.seangoedecke.com/seeing-like-a-software-company/